issue with gifts

Sep 22, 2020
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For the last few days every time I open an energy gift my screen freezes and then I get booted from the game. Same thing with my sister in North Carolina and my brother in law in Florida. Does anyone know how to fix this? Has anyone figured this out? This is still an issue and it's been ongoing for at least 5-7 days. Can anyone refer this to where it needs to go to get it fixed?
 

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Last edited:
Sep 22, 2020
11
1
4
Is there not anyone who can answer this for me. I know I am not the only one having this issue. Who else should I contact about it?