Question Redmi 5: Game won't start

Jul 17, 2019
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Hey everyone ... I really hope not to post a very stupid question here.
My girlfriend apparently has some issues with the game. She is a Xiaomi Redmi 5 user and upon starting the game, the loading bar freezes and won't go on. Hardware is sufficient (phone delivers 3GB RAM, game requests 2) and also there is enough disc space. I read about incompatibility issues with the Redmi 6. The Redmi 5, however, is not mentioned anywhere.

Someone got an idea how to fix this? Or does the Redmi 6 issue also affect all predecessors of the phone? Can someone tell if there are plans to fix it from the software side?

Good hunt and have fun with the Potter event!

Cheers,
a curious noob
 
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Jul 17, 2019
3
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i'm sure you already tried remove and reinstall...
you can also try by loading the apk from other source and not directly from play store...
sadly we did try to reinstall the game. Also it is sure that disc space and RAM are sufficient like I said before.
You have an idea where we can download the game except from the play store?
 
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